Scope of work
- Review of the reported issue and relevant logs
- A backup before changes to the affected area
- A configuration, extension or code fix
- A test of the previously failing scenario
- An explanation of the cause and the change
Scope to confirm · WordPress
Website or store repair
We reproduce the issue and identify its source. The starting price covers one straightforward problem in one installation; scope and cost are confirmed after diagnosis.
from 55 USD excl. VAT
EnquireWhat do you receive?
- A summary of changes and test results
What is scoped separately?
- Complex integrations, multiple extension failures and abandoned plugins require a separate estimate.
We will reply with a proposed scope, price and schedule.
Before we start
- Send the URL, steps to reproduce, error message and when it started. We agree a secure channel for access details.
How does implementation work?
Agreeing the scope
We confirm the views, functions, materials and cost.
Implementation and preview
We provide a preview and collect feedback on the agreed scope.
Testing and handover
We check the agreed functions and hand over the completed work.
Before we begin
Questions about website repairs.
Diagnosis, access and confirming the scope.
What do you need to diagnose the issue?
The URL, symptoms, when the issue started and steps to reproduce it. After an initial review, we confirm access requirements and the repair scope.
Will you confirm the price before starting?
Yes. The listed price is a starting price for the stated scope. After reviewing the issue, we confirm the work, price and schedule. Any scope extension needs agreement.
How should I provide access?
Once access requirements are agreed, we will explain how to share them. Do not put passwords in the public contact form. Where possible, create a separate account for the work.
Can I arrange ongoing care afterwards?
Yes. After the work, we can agree updates, checks and future support requests. Ongoing care is a separate service.
Let's talk about your idea.
Have a question or plans for a new website? Send us a few details. We will suggest a platform and scope to suit your budget.
Prefer email? [email protected]
