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Scope to confirm · WooCommerce

Malware removal

We review files, the database and user accounts to establish the infection’s extent. Removing a visible redirect alone is not enough; we also check how access could be regained.

from 130 USD excl. VAT
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Scope of work

  • Review of one installation and a backup before cleaning
  • Removal of identified malicious code
  • Checks of accounts, permissions and selected extensions
  • Agreed credential changes and security updates
  • Functional checks and post-incident recommendations

What do you receive?

  • A summary of changes and test results

What is scoped separately?

  • Multiple installations, extensive infections, lost-data recovery and data-breach response need an additional scope.

We will reply with a proposed scope, price and schedule.

Before we start

  • Send the URL, symptoms and any hosting or search engine warnings. Tell us whether a backup from before the incident is available.

How does implementation work?

  1. Agreeing the scope

    We confirm the views, functions, materials and cost.

  2. Implementation and preview

    We provide a preview and collect feedback on the agreed scope.

  3. Testing and handover

    We check the agreed functions and hand over the completed work.

Before we begin

Questions about malware removal.

Diagnosis, access and confirming the scope.

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Is removing infected files enough?

Removing files does not automatically close the entry point. The scope should cover checking the cause, updates and access; any rebuild or work outside the agreed scope is quoted separately.

Will you confirm the price before starting?

Yes. The listed price is a starting price for the stated scope. After reviewing the issue, we confirm the work, price and schedule. Any scope extension needs agreement.

How should I provide access?

Once access requirements are agreed, we will explain how to share them. Do not put passwords in the public contact form. Where possible, create a separate account for the work.

Can I arrange ongoing care afterwards?

Yes. After the work, we can agree updates, checks and future support requests. Ongoing care is a separate service.

Let's talk about your idea.

Have a question or plans for a new website? Send us a few details. We will suggest a platform and scope to suit your budget.

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