An update broke your site, a form stopped working or the WordPress dashboard is failing? We review the symptoms and confirm the repair scope before making changes.
Describe the symptoms, affected URL and when the problem began. We review the scenario, available logs and recent changes. The starting price covers one simple reproducible fault; extensive conflicts are quoted after review.
We agree backup and testing arrangements before changes. After the fix, we retest the failed scenario and explain the work. A theme replacement or complete website rebuild is a separate scope.
We will reply with a proposed scope, price and schedule.
We review the issue and confirm the work, cost and schedule.
We arrange backup and access, then carry out the confirmed work.
We test the agreed scenario and explain the changes and recommendations.
Diagnosis, access and confirming the scope.
The URL, symptoms, when the issue started and steps to reproduce it. After an initial review, we confirm access requirements and the repair scope.
Yes. The listed price is a starting price for the stated scope. After reviewing the issue, we confirm the work, price and schedule. Any scope extension needs agreement.
Once access requirements are agreed, we will explain how to share them. Do not put passwords in the public contact form. Where possible, create a separate account for the work.
Yes. After the work, we can agree updates, checks and future support requests. Ongoing care is a separate service.
