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Support and development

We fix whatis not working.

Bugs, malware, slow pages or a design that needs updating. We start by assessing the problem and agreeing the cost.

Repairs, security and development

Does your website need help?

Not every change needs a new website. We fix what is getting in the way and plan the next improvements.

Website or store repair

An update broke something? A form, cart or payment is not working? We will investigate and agree a fix.

What is included?

Base price: diagnosing and fixing one straightforward, reproducible issue.

  • Review of the reported issue and relevant logs
  • A backup before changes to the affected area
  • A configuration, extension or code fix
  • A test of the previously failing scenario
  • An explanation of the cause and the change
from55 USDexcl. VAT
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Malware removal

Removal of detected malicious code and a review of access to the site.

What is included?

One installation: file cleanup, database and account checks, and recommendations after the incident. Widespread infections are quoted after assessment.

  • Review of one installation and a backup before cleaning
  • Removal of identified malicious code
  • Checks of accounts, permissions and selected extensions
  • Agreed credential changes and security updates
  • Functional checks and post-incident recommendations
from110 USDexcl. VAT
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Performance optimisation

Lighter images, correct caching and removal of selected performance bottlenecks.

What is included?

Review of the homepage and one key page, agreed frontend and caching improvements, and before-and-after measurements. A specific performance score is not guaranteed.

  • Measurement of the home page and one key view
  • Review of images, fonts, scripts and server response
  • Agreed caching and resource-loading changes
  • Optimisation of selected images and front-end resources
  • Checks of forms, checkout or other important functions
from110 USDexcl. VAT
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Redesign and refresh

A clearer design, better mobile experience and a more organised presentation of your services.

What is included?

A refresh of the existing website: typography, colours, navigation, the home page and agreed key pages. We confirm the included views before starting. A new CMS or a full design from scratch is quoted separately.

  • Review of services, navigation and the enquiry journey
  • Refined headings, typography, spacing and colours
  • Refresh of the home page and agreed internal pages
  • Consistent navigation, buttons, forms and footer
  • Mobile and desktop adjustments
  • Link and functionality checks after publication
from260 USDexcl. VAT
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Hosting migration

Moving a working website or store and checking key pages after the move.

What is included?

One installation, files and database, on a compatible environment. Rebuilding integrations, migrating email and changing CMS are not included in the base price.

  • Review of PHP, database and extension requirements
  • File and database backup for one installation
  • Setup on the new host and SSL configuration
  • The agreed domain switch
  • Tests of forms, login and key views
from80 USDexcl. VAT
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Updates and fixes

CMS, theme and extension updates, with a backup and functionality checks.

What is included?

One installation on a supported version, a backup and basic tests. Major version upgrades and extension conflicts require a separate quote.

  • Review of CMS and extension versions
  • A backup before changes
  • Updates within a supported environment
  • Required database updates and cache rebuild
  • Tests of forms, login and selected functions
from55 USDexcl. VAT
Enquire

Starting prices exclude VAT and cover one installation and the stated scope. We assess the issue and confirm the cost before work begins. Complex bugs, widespread infections, paid licences and custom integrations are quoted separately.

Small changes and development: 40 USD excl. VAT / hour
We confirm the scope and estimated time before work begins.

Tell us what is not working

Repairs by technology

Before we begin

Questions about maintenance and repairs.

Diagnosis, quotes and work on an existing site.

KODIS z odpowiedziami
Do you repair sites built by others?

Yes. We first review the technology, symptoms and site access, then confirm the feasible scope, cost and schedule.

Does every repair fit the listed price?

Listed prices are starting prices for defined scopes. Extensive faults, extension incompatibilities or rebuilding the site may need a separate quote.

Will the site need downtime?

That depends on the issue and available environment. We agree testing, recovery and any downtime before making changes.

Where can I find the request history?

KODiPanel keeps replies and decisions together with the request. For the first contact, describe the symptoms and provide the site URL.

Let's talk about your idea.

Have a question or plans for a new website? Send us a few details. We will suggest a platform and scope to suit your budget.

KODIS — porozmawiajmy

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